Requirements
Bachelor’s degree in any discipline preferred.

· 0–2 years of experience in customer support, customer service, customer success, telecalling, or after-

sales support. Freshers with strong communication skills may also apply.

· Good written and spoken communication skills in English.

· Hindi and regional language proficiency is a plus.

· Comfortable handling customers over WhatsApp, email, chat, and phone calls.

· Basic familiarity with CRM or helpdesk tools such as Freshdesk, Zendesk, HubSpot, WATI, or similar

platforms is a plus.

· Willingness to learn product details, customer support processes, and internal tools.

· Ability to stay calm and skilled while handling customer concerns.

· Comfortable working with order details, shipment updates, warranty claims, service requests, and

customer feedback.

· Empathy-driven approach to customer problem-solving.

Benefits
Exp - 0-2 years

CTC: upto 4.5Lpa

NP: Immediate - 15 days

Location - Bangalore

📌 Customer Support Engineer (Bengaluru)
🏢 Ellow Technologies
📍 Bengaluru