Hiring for Customer Relationship Executive (Secunderabad)

Hiring for Customer Relationship Executive (Secunderabad)

12 Aug
|
RECEX
|
Secunderabad

12 Aug

RECEX

Secunderabad

Job Description:

Key Responsibilities:

-
Act as the first point of contact for customer inquiries via phone, email, chat, or in-person.

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Handle and resolve customer complaints in a timely and qualified manner.

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Maintain accurate records of customer interactions and transactions.

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Provide product/service information and support to clients.

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Follow up with customers to ensure their issues are resolved to satisfaction.

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Coordinate with internal departments (sales, technical, logistics, etc.) to fulfill customer needs.

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Gather customer feedback and share insights with the relevant teams to improve services.

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Build and maintain long-term relationships with clients to enhance brand loyalty.

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Prepare and present reports on customer service metrics and performance.

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Stay up to date with company products, services, policies, and procedures.

📌 Hiring for Customer Relationship Executive (Secunderabad)
🏢 RECEX
📍 Secunderabad

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