Job Title: CI Specialist - CHB Compliance & Contingency Officer
Location: Mumbai

Purpose of the Role
The CHB Product Expert is responsible for assisting the sales team with technical queries and addressing customer requirements with cost-effective, high-quality solutions. The role is also responsible for onboarding new clients into the process and acts as a key point within the entire commercial engagement with customers.

Key Responsibilities
- Deliver Area Strategy for CHB with focus on maximizing revenues, delivering Area GP and EBIT for CHB product portfolio.
- Develop and drive the establishment of a competitive network for the CHB product offering.
- Optimize the CHB approach by defining proper breakpoints and conversion targets per trade lane, ensuring delivery of product with high compliance standards to customers.
- Strengthen the engagement with global network and drive value through local business wins.
- Contribute to product development information for the budget process and actively engage to establish, communicate, and manage pricing guidelines for sales.




- Lead collaboration between Product Development, Operations, and Sales & Customer Experience Management.
- Consistently communicate with sales and current/prospective customers to understand their needs and position value offerings accordingly.
- Drive all aspects of compliance for the CHB product offering, including regulatory compliance and implementation of new processes and policies for the CHB product to improve efficiency.
- Collaborate with procurement to negotiate and benchmark vendor rates, participate in RFQs, and work closely on procurement of CHB services from globally approved partners.
- Coach, motivate, and build a high-performing team.

Accountabilities
- Delivering Area GP and EBIT for Insurance product portfolio.
- Driving vertical-wise customer solutioning.
- Managing customer profitability.
- Supporting current product innovation.
- Leading customer solutioning and proposal designin

📌 CI Specialist (Mumbai)
🏢 Maersk
📍 Mumbai