We are looking for a proactive and tech-savvy Executive Trainee – Technical Associate to support our technical and engineering teams. This role is ideal for fresh graduates who are eager to learn, provide technical support, and gain hands-on experience with systems, applications, and emerging technologies.
Key Responsibilities
- Assist in supporting, maintaining, and troubleshooting technical systems and applications.
- Provide first-level technical support for internal teams or customers.
- Monitor system performance and report issues to senior engineers.
- Assist in installation, configuration, and testing of software and hardware.
- Document technical issues, solutions, and standard operating procedures.
- Work closely with cross-functional teams to resolve technical problems.
- Follow technical standards, processes, and best practices.
- Continuously learn new tools, technologies, and systems.
Required Skills & Qualifications
- Bachelor’s degree in Computer Science, IT, Engineering, or a related field (freshers may apply).
- Basic understanding of computer systems, operating systems, and networking concepts.
- Familiarity with programming or scripting languages (such as Python, Java, or Shell) is a plus.
- Knowledge of databases or basic SQL is an advantage.
- Understanding of software applications and troubleshooting techniques.
- Good problem-solving and analytical skills.
- Strong communication and teamwork abilities.
Good to Have
- Internship or academic project experience in a technical or support role.
- Exposure to cloud platforms, tools, or enterprise systems.
- Familiarity with ticketing or support tools.
- Basic knowledge of Agile or IT service management practices.
What We Offer
- Structured training and technical mentorship.
- Hands-on exposure to real-world technical environments.
- Clear career progression into specialized technical roles.
- Supportive and cooperative work culture.