To manage and drive the end-to-end Background Verification (BGV) process for all categories of employees including permanent, contractual, part-time, and temporary staff, ensuring compliance, accuracy, and adherence to defined timelines across the organization.
Key Responsibilities
- BGV Process Management
- Manage end-to-end BGV operations for all recent joiners (pre-joining and post-joining checks).
- Ensure 100% compliance—no candidate is onboarded without completion/clearance of mandatory BGV checks.
- Handle BGV for ~10,000+ hires annually across multiple locations.
- Vendor Management
- Act as the single point of contact for the BGV vendor.
- Monitor vendor performance and ensure adherence to defined Turnaround Time (TAT).
- Proactively follow up and escalate in case of delays or quality issues.
- Drive continuous improvement in vendor delivery and accuracy.
- System & Platform Management
- Manage and monitor BGV workflows through the Darwinbox platform (vendor-integrated system).
- Ensure seamless coordination between internal stakeholders and vendor through the system.
- Maintain data integrity and real-time tracking of all cases.
- Monitoring & Governance
- Conduct daily tracking of joinings and BGV status.
- Ensure strict governance so that no deviations or policy breaches occur.
- Identify and highlight anomalies, discrepancies, and risks in verification outcomes.
- Maintain audit readiness and ensure compliance with internal and regulatory guidelines.
- Reporting & Analytics
- Generate and manage MIS reports, dashboards, and trackers related to BGV.
- Analyze data trends and present insights to senior management.
- Create visually compelling reports (Excel/PPT dashboards) for leadership reviews.
- Provide actionable insights to improve process efficiency and compliance.
- Stakeholder Management
- Liaise extensively with HR, recruitment teams, business stakeholders, an