AVEVA is creating software trusted by over 90% of leading industrial companies.

Internal Job Title:

Renewal Sales Specialist

External Job Title:

Renewal Sales Specialist

Reports to:

Renewals Manager

Job Level:

C / D

Region & Sales Area:

Job Purpose

The Renewals Account Manager / Renewal Sales Specialist is responsible for managing all aspects of the renewals cycle, working proactively to manage all renewals based on the set policy. Working to improve retention, drive growth and identify cross selling/upselling opportunities within accounts. You will ensure high customer satisfaction during the renewal cycle, ensure a high-level of data accuracy, and partner with the Customer Success managers to provide a seamless customer interaction.

Dimensions

This role is part of a regional sales team where you will define and plan your strategic and tactical approaches to achieving your objectives. You will work synergy with local sales, marketing, technical sales, contracts, and finance team to win business within the region.





You will be required to maintain and utilize the AVEVA CRM system in line with the Framework of ONE AVEVA.

It is an expectation that travel to clients, partners, prospects, AVEVA offices etc. (including overseas on occasion) will not be a normal requirement of successfully executing this role.

As this is renewal sales role, a significant portion of the job will be truly digital using the digital media and other communication techniques to reach your customers in an productive manner.

Principal Role and Accountabilities
- Take ownership for an assigned renewals pipeline from first contact to close, including notifying customers of renewal, creating quotes, and closing renewals opportunities for accounts
- Build and maintain beneficial, positive relationships with customers, the Customer Success management team and channel partners
- Send out renewal quotations to customers and identify any upsell or cross sell opportunities.
- Make sure that

📌 Renewals Sales Account Manager (Mumbai)
🏢 Aveva
📍 Mumbai