Our purpose is design for the positive of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
Job Description
Job title - Customer Care Coordinator
Department - Herman Miller Japan Operations
Reports to Head of Customer Care & Projects
Location - Bangalore (Bengaluru)
JOB SUMMARY
Herman Miller Japan is looking for an experienced Customer Care member to support and ensure order fulfillment for all orders received to meet the customers expectation. This role reports directly to the Head of Customer Care & Projects and will be supported with the local Customer Care team. The ideal candidate will need to have a strong customer care experience,
especially dealing with the clients and must be a great team player to work with all stakeholders in the organization.
Why Join Us?
Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of Herman Miller Group means being a part of something larger than your work team, or even your brand. We create places where people love to be, places that reflect who they are, places that truly matter to people. And our success allows Herman Miller Group to support causes that align with our values, so we can help create a more equitable and sustainable future for all.
Specific responsibilities
- Day-to-day order process, including taking phone calls from Contract Dealer Partners, on enquiries, stock status, etc. And will coordinate with the respective team members to clarify on areas that is needed.
- Day-to-day order management, ensure all orders are processed to the suppliers, including orders placed in the US system.
- Day
📌 Customer Care Co-Ordinator (Bengaluru)
🏢 MillerKnoll
📍 Bengaluru
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