- Coordinate and manage assigned client cases from intake to closure.
- Act as the primary point of contact for clients and stakeholders.
- Schedule appointments, meetings, and follow-ups.
- Maintain accurate case records and documentation.
- Monitor case progress and ensure timely completion of tasks.
- Communicate with internal teams and external service providers.
- Ensure compliance with organizational policies and confidentiality standards.
- Prepare case reports and update management regularly.
- Resolve client queries and escalate issues when necessary.
- Support continuous improvement of case management process.
- Solid communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Attention to detail and documentation accuracy.
- Problem-solving and coordination skills.
- Proficiency in MS Office.
📌 Case Coordinator (Ernakulam)
🏢 Thanal
📍 Ernakulam
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