Description

Using PPE

Office Uniform is Compulsory during PM Or Breakdown calls

Planned Preventive Maintenance

List of PM to be Perform in a Month to be Collected

Collect QR Codes & escalation Matrix

Speak With each Customers & get a schedul for PPM

Preintimation to Various Customers for PPM Via Email

Before Starting PM, Please Check PM Call ID in FSM App is available.

Performing PM on field as Per Customer Schedule

Take snaps of Serial Number Sticker

Capture aging of AC/DC Capacitors & Batteries as well

firmware Versions

Generating Manual PM Report indiacting PM Call ID in Report & Sharing to Customer Via Email with prescribe format

Closer of PM Call in FSM App duly signed by Customers (Automated getting link in CMS)





Manual uploading on PM Report against each Call ID

Appreciation Email from Customers

Once Closer of PM Call in FSM App, Within 3 days Qualtrics Customer Survey gets Trigger to Customer Email ID

Lead generation to Service sale team

Power analysers

Hioki Battery impedance Meter

Breakdown Call Fix

Spare Part list including Part Codes (Model Wise)

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
- None

Time Travel Needed:
- 90%

📌 Associate - Field Service (Mumbai)
🏢 Vertiv Group
📍 Mumbai