Overview

Chi Networks, a
Chicago-headquartered IT company with a strong presence in India, is seeking a
seasoned Zoho Configuration Specialist to lead the implementation,
customization and optimization of the Zoho suite of applications across the
organization. This role is crucial for
automating key business processes, ensuring seamless integration between
departments (Sales, Marketing, Finance, HR and Operations) and driving
data-driven decision-making.

You will receive extensive training and mentorship to become an expert
in our offerings, which include managed services, cloud solutions, SOC and NOC
services, and more. This is a full time position
for both male and female candidates.

Key Responsibilities

The specialist will focus on the
end-to-end lifecycle of Zoho configuration and administration:

I Implementation and System Configuration

a) Requirements
Analysis: Collaborate with
stakeholders (Sales, HR, Finance) to gather, document and analyse business
processes and system requirements

b) System Design
& Setup: Lead the configuration




and deployment of core Zoho applications, including but not limited to Zoho
CRM, Zoho Creator, Zoho Books/Finance, Zoho People, and Zoho Desk

c) Customization: Design, create and maintain custom
modules, fields, layouts and views to tailor the Zoho environment to the
company's specific needs

d) User Management: Configure user roles, profiles, sharing
rules and security settings to ensure data integrity and controlled access
across the organization

II Workflow Automation and Development

a) Process Automation: Develop and implement advanced automation
features, including:

i) Workflows (custom rules, actions, alerts, and field
updates)

ii) Blueprints (for standardizing complex process flows)

iii) Validation Rules (to maintain data quality)

b) Deluge Scripting: Write and maintain custom functions and
scripts using Deluge (Zoho's proprietary scripting language) to extend
application functionality and create complex busine

📌 Developer - Zoho Configuration (New Delhi)
🏢 Chi Networks India
📍 New Delhi