Description
Extreme Event Solutions at Verisk (formerly AIR Worldwide) is looking for a highly passionate, motivated individual to join the Consulting and Client Services Group. As a member of Verisk’s consulting and client services team based in Hyderabad, you will provide support to our consulting teams around the world and provide services to our global insurance and reinsurance clients. Use your technical, analytical, and project management skills to work with clients to enhance their usage of the Verisk suite of solutions and help troubleshoot any software-related issues.
Proficiency in oral and written communication is highly desirable, particularly the ability to communicate complex ideas simply and effectively. Prior experience in the visualization and communication of risk e.g. via animations, video, infographics or other means would be desirable (but not essential).
Responsibilities
Client Support:
- Provide day-to-day support to clients, helping them use Verisk’s software platforms (Touchstone, Touchstone Re, any other Verisk products).
- Respond to client questions promptly and work collaboratively with internal teams to resolve issues.
- Conduct training sessions for new clients, covering workflow design, model results interpretation, and addressing adoption challenges.
- Serve as an ambassador of Verisk, maintaining superior communication skills and attention to detail.
Projects:
- Perform a wide range of risk analyses for consulting projects and client support, using catastrophe modelling software Touchstone/Re.
- Analyze client exposure data against different perils and quantify natural catastrophe risk.
- Understand and interpret losses, preparing various reports tailored as per client requirements.
- Perform portfolio management studies to determine growth strategies, develop scoring templates, and risk metrics.
- Participate in projects such as testing recent software features and model releases.
- Perform change management analyses for updated mod