• Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels
• Provide accurate product information and resolve
issues efficiently
• Maintain customer records and update databases
using basic computer tools
• Coordinate with internal teams to ensure timely
resolution of customer concerns
• Uphold brand values and ensure a delightful
customer experience
Requirements
• Education: Minimum Graduate in any discipline
• Experience: 0 to 5 years in customer service or related field
• Gender
Preference: Female candidates preferred
• Language
Skills: Fluent in English (spoken and written)