Description
The Systems Administrator is a critical member of the Unified Collaboration IT Team, responsible for supporting and maintaining the Office 365 environment with a focus on SharePoint and OneDrive. This position involves active collaboration with cross-functional IT teams to deliver comprehensive global support for the Resideo corporate Microsoft Office 365 tenant. The role requires solid self-motivation, advanced critical thinking, and proactive problem-solving skills directed toward optimizing end-user experiences. By partnering with network, security, and IT Service Management teams, the Systems Administrator addresses evolving business needs while ensuring cost efficiency and minimizing operational impact.
Job Duties
- Proficient in Office 365, Active Directory, SharePoint, OneDrive, Teams, Exchange, and Azure
- Experienced in Office 365 migration, troubleshooting, system design, and service delivery
- Skilled in the installation, upgrade, configuration, testing, maintenance, and support of software within production environments




- Supports the development and implementation of strategic initiatives for Office 365 products and services
- Collaborates with business units to evaluate and promote adoption of new features associated with Office 365 and related technologies
- Documents ongoing operations and maintain business continuity, including system topology, operating procedures, and disaster recovery protocols
- Manages Office 365 infrastructure parameters and policies
- Demonstrates exemplary communication skills across all organizational levels
- Monitors Office 365 service health and resolves third-level service requests
- Maintains expertise in Office 365 licensing administration
- Supports and sustains operational functions for SharePoint and OneDrive
- Demonstrates proficiency in PowerShell scripting
- Ensures the security and reliability of Office 365 systems and services
- Partners with stakeholders to capture, define, and document business

📌 Sr Systems Administrator (Bengaluru)
🏢 Resideo
📍 Bengaluru