Job Description:

Qualification & Experience:
- EE Vendor Management
- Contract Management for Project/Prog - Autonomous Level
- Continuous SErvice Improvement Management
- Business plan development - Autonomous Level
- Performance management - Autonomous Level
- Delivery of services - Autonomous Level
- Performance-Management-Solution - Autonomous Level
- Problem management - Autonomous Level
- Incident management - Autonomous Level
- Demand management - Autonomous Level
- Like collaborative and team spirit work, innovative, with a good sense of curiosity and desire to learn for yourself and others.
- Naturally have the ability to synthesize, structure and vulgarise highly technical topics with a sense of details and passion for solutions and technologies that solve problems.
- Technical curiosity and willingness to learn.
- Budget management of related products.
- Good communication skills, capacity to drive the change and manage stakeholders.
- A negotiation level in English is required.
- Capabilities to manage partner and Subcontractor

GOOD TO HAVE




- Valuable knowledge of IT operation (ITIL knowledge) with a user centric or business approach.
- Working experience in Agile Scrum, SAFe and/or Kanban projects
- Advanced level of English
- French knowledge will be an added advantage
- German knowledge will be an added advantage

Responsibilities

Product reliability responsible
Focus on efficiency and availability of the product environment
Time, Cost and Quality of product delivery including associated services
Define his/her Product Strategy
Secure continuous added value for Business and consumers
Use appropriate marketing and communication
Be informed about market trends and identify better fitted technologies to business needs
Guide the business to enable modern agnostic platform capabilities
Ensure compatibility with OS updates and compatibility with dependencies
Define SAM policies for all Workplace Apps as part of a global SAM strategy covering all device plat

📌 Service Delivery Manager (Bengaluru)
🏢 Airbus
📍 Bengaluru