Description
We are looking for a Service Owner for Copilot Studio Governance, passionate about technology and AI, to play a key role in our Microsoft 365 Copilot & Copilot Studio services being part of Center of Excellence team. This is a strategic opportunity to shape how AI and Agentic AI solutions are designed, governed, and scaled across a Nokia organization transforming the way we work—leveraging Microsoft 365 Copilot, and Microsoft 365 Agents to drive automation, intelligence, and next-generation digital experiences across our global teams.
As we accelerate our AI journey, Microsoft 365 Copilot & Agents is becoming a core productivity service, transforming how employees collaborate, make decisions, and automate work. In this role, you will be at the center of that transformation— defining and enforcing the governance, control frameworks, and guardrails that enable Copilot and agents to scale responsibly across a complex, highly regulated enterprise. You will ensure that innovation with AI happens securely, compliantly, and consistently,



while still empowering business teams to build and use Copilot agents effectively. You will work closely with a broad ecosystem of stakeholders, including: M365 Service Owners and Platform Architects, Business Product Owners and Power Users, Solution Designers and Developers, Security, Privacy, Legal, and Compliance teams, Communications, Change Management, and Adoption teams, Procurement and Vendor Management teams, Microsoft team, but not limited to. This role combines deep technical expertise, architectural leadership, and strong stakeholder engagement, with a explicit mission: enable safe, impactful, and scalable AI experiences across the enterprise.

Responsibilities
- Define, implement, and own the governance framework for Microsoft 365 Copilot and Copilot Studio across the enterprise
- Establish policies, standards, and guardrails for agent creation, publishing, usage, and retirement
- Design and maintain agent lifecycle go

📌 Service Owner, CoPilot Studio Governance (India)
🏢 Nokia Global
📍 India