Description
- Entire process should be followed as per agreed Product Program, Process Notes, SOPs, OPM, CPM and ADMs.
- Ensure no product level understanding gaps in Wholesale Credit policies, Loans, OD, Supply Chain and Factoring products.
- Ensure no errors while review of Credit Proposal & Agreements at the time of disbursement against submitted drawdown request by client.
- Ensure no errors while preparing repayment schedules, calculating facility fees, charges, VAT, interest, profit, penalties and charity against any o/s exposure.
- Complete understanding of accounting standards and APPM to ensure no errors while accrual of income & charge components.
- Ensure to have complete knowledge of SWIFT & UAEFT standards and ensure no errors while making SWIFT and UAEFTS payments.
- Ensure to have experience of handling UATs and highlight (UAT) related observations & defects promptly.
- Ensure timely & strong tracking of post disbursement credit terms and in case of any breach report immediately.




- End to end coordination with relevant stakeholders for any exception & clarification till closure/resolution.
- Perform & Review daily reconciliation of all activities/process steps which have been recorded & updated in trackers and continuous follow-up for closure. Reconciliation status to be published daily to unit manage by highlighting the issues (if any).
- Ensure all banking internal accounts are balanced while reconciling b/w multiple systems.
- Develop a controlled platform/mechanism to ensure all activities are being performed timely and error free.
- Ensure timely escalate to Manager if action items are being delayed/not responded within defined timelines.
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- Ensure to have complete knowledge of trade cycle and ensure there are no errors while Compliance & EDD screening.
- Robust referral and follow up skills till completion of o/s task.
- No revenue leakage due to

📌 Team Leader – Corporate (Bengaluru)
🏢 Mashreq Bank
📍 Bengaluru