Job Description: Server and IT Support Specialist (L2, L3 Must)
Position Overview: Weare seeking a skilled and proactive Server and IT Support Specialist to manage and maintain the local server infrastructure (IIS) and provide comprehensive IT support to both server and client-side operations. The ideal candidate will have expertise in managing computer networks, configuring and troubleshooting IP addresses (static and energetic), and resolving email-related issues, ensuring seamless IT operations for the company.
Key Responsibilities:
1. Server Management: ○ Manageandmaintain the local server, including IIS (Internet Information Services) configuration and optimization. ○ Ensure server uptime, performance, and security through regular monitoring and updates. ○ Deploy, manage, and troubleshoot hosted applications and websites on IIS. ○ Manageserver hosting and ensure seamless deployment of applications. ○ Firewall management and IP Whitelisting & Blacklisting ○ Static IP setup & configuration + Shared IP server management
2. Network Management:
○ Configure and manage static and dynamic IP addresses for company computers and devices. ○ Monitor and troubleshoot network connectivity issues. ○ Ensure network security and manage access control.
3. Client-Side IT Support: ○ Provide technical support to employees for software and hardware issues. ○ Install, configure, and maintain operating systems and applications on client machines. ○ Troubleshoot email-related problems, including server-client communication issues and email client configurations.
4. System Administration: ○ Perform regular backups and ensure data recovery processes are in place. ○ Manageuser accounts, permissions, and access rights on the network. ○ Maintain documentation for IT infrastructure, including network diagrams and system configurations.
5. Server-Side and Cloud Operations: ○ Usetools like PuTTY, SSH, and CloudShell to execute commands and manage server-side tasks. ○ Basi
📌 IT Support Engineer (Ahmedabad)
🏢 Mantras2Success
📍 Ahmedabad
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