- Responsible
for supervising the team to work on assigned cases
- Monitor
Team's production and SLA delivery
- Keep a
record of client KPIs and team's performance against the KPIs
- Monitor
the issue logs raised by the client partners and review each issue log prior to
being escalated to the customer
- Provide
subject matter expertise on Accounts Receivable processes
- Manage
and handle effectively escalations raised by the clients
- Provide
mentorship, training and coaching to the team
- Adhere
to organizational policies and procedures
- Lead by
example by demonstrating the highest standards of ethical behaviour
- Monitoring
and reporting team performance as needed
- Keep the
Standard Operating Procedures updated and establish due control mechanisms
- Work
with quality and business transformation team to identify, recommend and
implement process improvement projects

Requirements
- To be considered for this
position,



applicants need to meet the following qualification criteria:
- Account team leadership
experience leading 6-10 individuals
- Hand on
experience in Medical Billing
- Demonstrated expertise in problem -
solving and revenue cycle transformation (for e.g. improvement in % of
collections, growth of the client account team size etc.)
- Performance record of achievement with
excellent people management & leadership skills
- Proven track record in problem solving
and improving process efficiency through strong analytical and problem solving
skills
- Excellent written & verbal
communication skills
- Strong leadership skills with an ability
to motivate direct reports
- Develop the team's talent, drive
employee retention and engagement.

📌 Team Lead- RCM (Ahmedabad)
🏢 Cojective Labs
📍 Ahmedabad