Company: Paytm
Role Type: Individual Contributor

Role Overview: We are looking for a high-performing Senior Key Account Manager with deep expertise in the payments and fintech ecosystem. The ideal candidate should have strong knowledge of payment products, banking/NBFC offerings, fintech solutions, and end-to-end integration processes. This is a pure revenue-focused individual contributor role with nationwide business development responsibility across industries and customer segments including Enterprise, Corporate, Government, and Emerging Businesses.

Key Responsibilities
1. Revenue & Business Development
● Drive recent business acquisition across PAN India.
● Own end-to-end sales cycle: prospecting, pitching, solutioning, negotiation, closure.
● Identify monetization opportunities in every client discussion.
● Structure commercial models to maximize revenue and long-term account value.
● Cross-sell and upsell full-stack Paytm payment and financial products.

2. Payments & Industry Expertise (both online & offline) Strong understanding of:
● UPI, Cards (Credit/Debit), Net Banking




● Payment Gateway, Payment Links, QR, Soundbox, POS, EDC
● Subscription & Recurring Payments
● BBPS, FASTag, Toll, Transit Payments
● Lending partnerships (Banks/NBFCs)
● Merchant financing, BNPL
● Escrow, Settlement cycles, Reconciliation
● Knowledge of RBI guidelines, compliance, risk, MDR economics, and payment flows.

3. Integration & Solutioning
● Ability to understand and explain technical integrations (API-based, SDK, hosted checkout, etc.).
● Work closely with product and tech teams for customized integrations.
● Understand client tech stack and propose optimal integration models.
● Manage onboarding process including documentation, compliance, and go-live.

4. Strategic Account Ownership
● Build and maintain CXO-level relationships.
● Manage enterprise, corporate, and government clients.
● Drive retention and revenue expansion within key accounts.
● Monitor industry trends and comp

📌 Area Sales Manager (Mumbai)
🏢 Paytm Payments Services
📍 Mumbai