To act as the pivot or intermediary between end-users and IT to ensure that business requirements and functional requirements are identified, documented and delivered as a strategic and cost-effective solution providing business benefit and process improvement. Support the Development and Test team members throughout the System Development Life Cycle.
Key Accountabilities and Main Responsibilities
- Meets with users and subject matter experts to gather and analyse business requirements.
- Facilitates definition of the scope and context of business requirements analysis for initiatives.
- Gathers, analyses and documents business requirements - communicating the desired outcome of the system enhancement/development.
- Gathers analyses and documents functional specifications to support the business requirements and communicates these in technical terms to analyst programmers, testers and project team members.
- Manages business requirements, functional requirements and technical specification documentation.
- Manages business requirements change requests throughout the project lifecycle.
- Liaises with Developers/Technical Solutions & Design to ensure that the technical solution achieves the desired outcome.
- Complete Traceability matrixes as part of Solution Design alignment with Business Requirements and other IT delivery teams, as required.
- Ensure solution design meets business requirements and solution is understood by Technical Development and Test Teams.
- Perform peer review and sign-off of business and technical SDLC deliverables for other team members where appropriate.
- Accurate and regular time and task recording to ensure effort expended on tasks can be monitored and reported against.
- Assist with any of the SDLC testing phases to provide clarifications and respond to enquiries.
- Assist with escalated Production Support issues and conduct root cause analysis.
- Works as a crucial component of a project team responsible for enha