Job Title
Executive – IT
Reporting To
Senior Manager - IT
Location
Gangaikondan
Grade/ Level
SD
Job Objective
To support and maintain IT infrastructure by ensuring smooth operation of systems, networks, and user support services, enabling uninterrupted business operations and effective issue resolution.
Key Responsibilities
Responsibilities
KPIs
1)
- Manage servers, networks, firewalls, and storage systems
- Ensure high availability of IT systems and network security
- Plan and implement IT upgrades and improvements
2)
- Handle critical IT issues and escalations
- Diagnose and resolve complex hardware/software problems
- Support plant systems and automation IT needs
3)
- Manage ERP systems (SAP/Oracle) and integrations
- Coordinate with cross-functional teams for system improvements
- Ensure data accuracy and system efficiency
4)
- Coordinate with IT vendors and service providers
- Manage IT procurement and asset tracking
SECTION VI: ROLE PROFILE REQUIREMENTS
Education
- Bachelor’s Degree (Relevant to IT )
Experience
- 2 to 4 years of experience in IT infrastructure / support
- Experience in manufacturing / plant IT preferred