Description

The IT Technical Administrator provides operational and administrative support to the Europe IT function, ensuring the consistent and efficient delivery of core IT services across multiple European offices. The role is responsible for key processes including onboarding and offboarding, laptop build and deployment, asset management, IT purchasing, and day-to-day coordination of IT administrative activities.

This is a hands-on position with defined ownership of routine IT operations and controls. The role supports the wider IT team by ensuring that standard processes are followed, records are accurate, and activities are completed in a timely and auditable manner, enabling IT engineers to focus on technical delivery and project work.

A key aspect of the role is maintaining accurate IT asset records and supporting periodic asset validation across EU office locations, ensuring alignment between physical devices and system records in line with company policies and audit requirements (including ISO27001 controls).

The role requires a practical understanding of IT environments,



including laptops, user accounts, and standard business systems. It is suited to an individual who is organised, reliable, and comfortable working within structured processes, with strong attention to detail and a focus on accuracy.

While not a highly technical role, it is critical to the effective operation of the IT function, providing consistency, control, and coordination across daily IT activities, with a strong emphasis on compliance, documentation, and process adherence.

Roles and Responsibilities:
1. Onboarding & Offboarding
- Coordinate end-to-end onboarding of recent starters:
- Prepare and configure laptops using standard builds (image, software, security tools, domain join).
- Create and verify user accounts (AD, email, Teams, required systems).
- Ensure all equipment and access is ready for day one.
- Manage offboarding processes:
- Collect IT equipment and update asset r

📌 Technical Administrator (Navi Mumbai)
🏢 Anglo Eastern Ship Management
📍 Navi Mumbai