ApplyBoard simplifies the study abroad application process by connecting international students, international student advisors, and educational institutions on one personalized platform. For more than a decade, ApplyBoard's team members have been dedicated to breaking down barriers to international education, while thriving at a company that invests in their career growth. Our six core values guide us in our mission to educate the world, and are the foundation of our company culture. As an organization built on diversity, our team members are representative of the students we support.

The Chance:
The CRM Junior Analyst is the technical backbone of our go-to-market engine. This role is responsible for the health, optimization, and internal support of our HubSpot ecosystem (CRM, Marketing, and Service Hubs). This role acts as the primary technical resource for Sales, Marketing, and Customer Success, ensuring that our CRM is configured to support high-performance workflows. By managing Tier 1 and 2 support, maintaining documentation in Zendesk/Confluence,



and building the automation infrastructure for marketing campaigns, enabling our teams to scale efficiently without technical friction.

What You’ll Be Doing Every Day:
- Manage the integrity of HubSpot CRM, Marketing, and Service Hubs, including user permissions, property architecture, and data deduplication.
- Act as the primary point of contact for Tier 1 and Tier 2 troubleshooting, resolving functional issues for HubSpot users across the organization.
- Troubleshoot login issues, syncing errors between HubSpot and integrated tools, or adjusting user view permissions.
- Identify and merge duplicate records or correct mass-upload errors to ensure reporting remains accurate.
- Design, test, and maintain complex workflows and sequences to automate manual business processes and lead routing logic.
- Audit and re-engineer legacy workflows to reduce "automation bloat," improving system speed and lead processing ac

📌 CRM Junior Analyst (Gurugram)
🏢 Applyboard
📍 Gurugram