Description
Job Description: Digital Accessibility & Analytics Specialist

Role Purpose

The Digital Accessibility & Analytics Specialist is responsible for ensuring all digital brand platforms are compliant with global accessibility standards (WCAG 2.1/2.2) while maintaining robust data tracking and tagging integrity. This role bridges the gap between technical compliance, user experience, and business intelligence.

Key Responsibilities

1. Accessibility Strategy & Governance
- Backlog Management: Lead monthly refinement sessions with Client Product Owners and consultants to prioritize the accessibility backlog in ServiceNow.
- Audit & Compliance: Perform regular accessibility audits using automated tools and manual screen-reader testing to identify gaps in components.
- Subject Matter Expertise: Serve as the Lead Subject Matter Expert (SME) to provide technical and functional oversight for the team. This includes delivering accurate guidance on ticket estimation and complexity, translating business requirements into a clearly defined technical scope,



and ensuring all deliverables are validated against client-agreed benchmarks.
- Regulatory Alignment: Ensure all developments meet Client’s global accessibility commitments and legal requirements.

2. Analytics & Tagging Implementation
- Technical Tagging: Define and implement tracking requirements for digital assets, ensuring they are accessible to assistive technologies (ARIA labels, semantic metadata).
- Data Integrity: Validate that tagging deployments do not interfere with site performance or accessibility features.
- Documentation: Maintain up-to-date documentation of tagging schemas and accessibility standards for cross-brand use.
- Subject Matter Expertise: Serve as the Lead Subject Matter Expert (SME) to provide technical and functional oversight for the team. This includes delivering precise guidance on ticket estimation and complexity, translating business requirements into a clearly defined technical scope

📌 Digital Accessibility (India)
🏢 Photon Group
📍 India