Job Description:

We are looking for an advanced analyst in our India
Analytics team who works closely with the Community Voice team. The analyst
must have functional expertise in building analytical solutions using
unstructured text data and be a trusted partner to business teams and leaders,
to provide scalable insights and solutions enabling data driven
decisions. This role is a 6-month contract role with an option
to get extended and will sit under the Analytics Centre of Excellence in the
Global Ops Insights organization.
- Build,
maintain, and scale ML/LLM models for text classification, sentiment
analysis, entity recognition, and other NLP tasks using Python libraries
such as NLTK, SpaCy, Hugging Face Transformers, and Gensim.
- Utilize
SQL and other database tools to query, analyze, and manipulate data stored
in multiple relational databases.
- Work
on unstructured and semi-structured data sources like social media feeds,
reviews, surveys, and customer feedback to generate business insights.
- Implement
advanced analytics techniques for clustering, topic modeling (LDA,



LSA),
and semantic analysis of textual data.
- Develop
and maintain dashboards and data visualizations using tools like Tableau,
Superset, or Python visualization libraries (Matplotlib, Seaborn, Plotly).
- Collaborate
closely with cross-functional teams, including data engineers, product
managers, and business stakeholders, to translate business requirements
into analytical solutions.
- Stay
up to date with the latest trends and best practices in NLP, AI/LLMs and
experiment with newer techniques to shift bias towards efficiency.
- Work
on improving existing NLP models, pipelines, and workflows, ensuring
performance optimization and scalability using feature engineering
techniques.

Requirements
Skills & Expertise:
- 5-8
years of industry experience and an Advanced degree in Business Analytics
or other (Masters or PhD is a plus) in a quantitative field (e.g.,
Statistics, Econometrics, Computer

📌 NLP Engineer (Bengaluru)
🏢 Thoucentric
📍 Bengaluru