The primary focus of the Inside Sales Advisor team is responding to customer inquiries about the purchase of new vehicles in a timely and accurate manner. The Inside Sales team will focus on Vehicle Configurations and will be working with existing Reservation holders to convert their reservation in to a production order. The Inside Sales Advisor is responsible for these customer service activities in order to deliver top quality customer service and customer satisfaction.
What You’ll Do· Create, train and build inside sales team for Tesla
· Design/adapt insides sale team operational procedures in India, set metrics and manage on-going performance
· Conduct business dealings in a way that creates a superior prospect experience that represents the Tesla brand values.
· Achieve company aims for vehicle order levels.
· Work cross team between field and showroom sales to ensure coordination and alignment to deliver superior customer experience and achieve high level of conversion
· Work on the continuous improvement of processes and procedures related with the purchase of a Tesla.
Requirements
What You’ll Bring
· Strong leadership
· Excellent Communication and relationship management skills, both oral and written.
· Experience in managing telesales sales team
· Bachelor ’ s Degree preferred. In lieu of a degree, relevant experience in a customer-facing environment.
· Ability to prioritize effectively and handle shifting priorities.
· Detail driven. Attention to quality.
· Fluency in English and other local languages
Benefits
Tesla is an Equal Chance employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status and disability status, protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodat