Description
Summary
The Director of Global Delivery & Operations is the senior-most IT leader at Fluke's India Development Center (IDC), responsible for end-to-end delivery execution, site operations, and workforce leadership across all technology domains. This role owns delivery outcomes across ERP, CRM, QA, Web, Digital Experience, BI & Analytics, AI Platforms, Security, Infrastructure, and AMS (BPO) — and serves as the primary execution hub connecting IDC with US, China, and EMEA teams. This is an ownership role — accountable for delivery performance, people leadership, budget and P&L;, operational rigor, vendor execution, and cross-regional alignment.
Key Responsibilities
Delivery Ownership: Own execution, quality, and predictability of all IDC-delivered work across Oracle ERP, Fusion SaaS, MSD CRM, Web Applications, QA, Unified BI & Analytics, AI, Security, and Infrastructure — on time, on scope, with measurable business impact
Digital Experience & Platform Enablement: Own delivery of digital experience capabilities including Web Apps, Data & Reporting Enablement,



Enterprise Data Platforms, AI Platforms & Tools CoE, and AI-Enabled Apps & Automation — ensuring IDC is a platform delivery engine, not a staff augmentation center
Site Leadership & People Management: Lead and develop a team of 25–30+ direct reports, owning performance management, career development, engagement, retention, and site culture
Talent Acquisition & Team Building: Build and scale the IDC team — own hiring strategy, capability planning, and talent pipeline development to close critical skill gaps across delivery tracks and position IDC as a destination for top engineering and delivery talent in Bangalore
Budget & P&L; Ownership: Own the IDC site budget including headcount, vendor spend, infrastructure costs, and delivery economics. Drive cost discipline, track unit cost of delivery, and ensure financial transparency and accountability for all IDC operations
Cross-Regional Coordination: Serve a

📌 Director, Global Delivery (Bengaluru)
🏢 Fortive
📍 Bengaluru