Our client is a Germany-based global data technology company specializing in high-performance analytics and database solutions. The organization enables enterprises across industries to process and analyze large-scale data with exceptional speed and efficiency, helping businesses transform complex data into actionable insights. With a strong engineering-led culture and international presence, the company supports customers across Europe and global markets through innovative data infrastructure and analytics platforms.
Role Overview:
We are seeking an experienced Salesforce Application Manager to support and maintain a business-critical Salesforce CRM environment used across commercial and support functions. This role will serve as the primary point of contact for Salesforce-related requests, incidents, and user support while working closely with global stakeholders, particularly teams based in Germany.
The ideal candidate will have robust Salesforce administration expertise,
excellent stakeholder management skills, and a service-oriented mindset. You will play a key role in ensuring smooth CRM operations, resolving user issues, maintaining data quality, supporting business processes, and driving continuous improvements across the Salesforce ecosystem.
Key Responsibilities:
- Manage and support the day-to-day operations of the Salesforce CRM platform.
- Act as the first point of contact for Salesforce-related requests, incidents, and user inquiries across business functions.
- Handle and track support tickets through Jira while ensuring timely resolution and stakeholder communication.
- Troubleshoot user issues, identify root causes, and coordinate resolutions with internal teams.
- Support Salesforce administration activities including user management, permissions, reports, dashboards, and process configurations.
- Maintain data quality and consistency acros
📌 Application Manager(Salesforce)- (Chennai)
🏢 BuildxPartners
📍 Chennai
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