Requirements
Key Responsibilities:
- Perform Cash Posting/Cash Application activities with high accuracy.
- Manage Billing & Invoicing processes.
- Reconcile customer payments and Accounts Receivable transactions.
- Investigate and resolve billing, payment, and cash application discrepancies.
- Ensure timely allocation of customer payments.
- Maintain compliance with SLAs, quality standards, and process guidelines.
- Coordinate with internal stakeholders to resolve payment-related queries.
- Generate and maintain reconciliation reports and process documentation.
- (Team Lead) Lead a team, monitor productivity, ensure SLA adherence, conduct quality reviews,
and provide coaching to team members.
Eligibility:
- Experience in Order to Cash (O2C) with Cash Posting/Cash Application & Billing.
- Good understanding of Accounts Receivable (AR) processes.
- Hands-on experience with Billing, Invoicing, Payment Reconciliation, and discrepancy resolution.
- ERP knowledge (SAP/Oracle preferred).
- Good communication and analytical skills.
- Ability to work in a fast-paced, SLA-driven environment.
Preferred Skills:
- Strong attention to detail and problem-solving abilities.
- Good MS Excel knowledge.
- Experience in shared services/BPO environment is an added advantage.
Work Location: Pune, Maharashtra
Employment Type: Full time
Notice Period: Immediate to 30 Days Preferred
📌 Hiring OTC – Cash Posting (Pune)
🏢 2COMs
📍 Pune
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