12 Aug
|
Weekday AI
|
Noida
Description
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Experience: 2+ yrs
Location: Noida, Delhi
Job Type: Full-time
We are looking for a confident, well-presented, and customer-focused Front Desk Executive to manage the reception and front-office operations of a skin, hair, and aesthetic clinic. The ideal candidate will be the first point of contact for patients and visitors and should create a warm, professional, and welcoming experience.
The role requires excellent communication skills, a pleasant personality, strong organizational abilities, and the ability to manage multiple front-desk responsibilities efficiently in a healthcare environment.
Requirements
Key Responsibilities
- Manage the clinic reception and serve as the first point of contact for patients and visitors.
- Welcome patients and guests in a warm, professional, and courteous manner.
- Handle patient inquiries through in-person interactions, phone calls, and other communication channels.
- Schedule, confirm, reschedule,
and coordinate patient appointments.
- Maintain accurate patient and appointment records.
- Coordinate with doctors, consultants, therapists, and clinic staff to ensure smooth patient flow.
- Manage patient check-ins and check-outs efficiently.
- Provide patients with relevant information regarding appointments, procedures, and clinic services.
- Maintain a clean, organized, and qualified reception area.
- Handle basic administrative and front-office responsibilities.
- Assist with billing, payment coordination, receipts, and other front-desk transactions when required.
- Follow clinic policies and maintain confidentiality of patient information.
- Handle patient concerns professionally and escalate issues to the appropriate team when required.
- Maintain daily appointment schedules and ensure timely coordination with the clinical team.
- Support overall clinic operations and contribute to a positive patient experienc
📌 Skin Clinic Front Desk (Noida)
🏢 Weekday AI
📍 Noida