Job Purpose
"This position is open with Bajaj finance limited"
Plan, organize and control collections for PLCS Tier II Growth markets for Bucket 0 and Bucket 1 through productive portfolio management and cost management; Develop forecasts for manpower and collections resolution planningDuties and Responsibilities
PRINCIPAL ACCOUNTABILITIES
(Accountabilities associated with the job)
1. Collection planning – Monthly, six monthly and annual planning
? Analyze the AOP targets and determine aspirational targets; Spread the target across the calendar months to gradually increase resolution as per the location wise nuances
? Cascade the AOP and aspirational targets across the ZMs and RCM
? Review performance (POS resolution and POS flow) both region and location wise to identify poor performing areas and provide course correction inputs to improve collection efficiency

2. Forecasting Manpower
? Prepare manpower planning forecasts for collections based on business volumes, location requirements, etc.
? Engage with PLCS sales team and risk team to understand plans for new locations,



sales contests and business volumes
? Determine impact of business volumes on delinquency and incorporate into manpower planning forecasts

3. Portfolio management
? Analyze the Account Receivables (AR) to understand percentage of FEMI bounce and conduct trend analysis of average percentage movements to evaluate the portfolio
? Identify gaps and determine areas of process lapse impacting higher percentage of FEMI; Highlight to Risk team for potential changes to the defined processes
? Review the loss number to ensure adherence to budget target and AOP; Identify areas of deviations and guide team to determine principle outstanding (POS) resolution and in turn the count level resolution to ensure minimal variance

4. Cost management
? Monitor the collections cost such as per receipt costing, penalty collections, etc.; in case of deviations closely review higher payout and impact on collections
? Re

📌 Area Manager (Lucknow)
🏢 Bajaj Finance
📍 Lucknow