About: The organization is a Mumbai-based IT distribution and technology solutions company specializing
in the distribution of IT infrastructure products, managed services, networking
solutions, and telecom-related technologies across India. Established in 2000 and incorporated as a private limited company in 2008, the company has
built a strong presence in the Indian IT distribution ecosystem through its
extensive partner network and customer-focused approach

Department: Accounts & Finance

Reports To: Head of Accounts / Finance Manager

Job Summary: This role focuses on proactive payment
collection, credit management,and customer account reconciliation. The Payment
Follow-up Officer ensures timely cash inflow, maintains healthy accounts
receivable aging, and works closely with the sales team to manage credit terms
and payment schedules.

Key Responsibilities:

• Send payment reminders and follow-ups to
customers on outstanding invoices

• Maintain aging report of accounts receivable and
flag overdue payments

• Contact customers regarding payment status,
address payment issues and delays





• Coordinate payment receipts, posting, and
reconciliation

• Manage customer credit limits and terms

• Prepare daily/weekly cash position reports

• Handle customer payment-related queries and
complaints

• Maintain payment records and customer
correspondence

• Work with sales team on credit decisions for
new/high-value accounts

• Generate payment collection reports for
management review

• Update ERPNext/Tally with payment receipts and
adjustments

• Monitor payment patterns and alert management of
payment risks

• Coordinate with banks for online payment
confirmations

• Handle customer remittance advice processing

Requirements

• 2-3 years of experience in accounts receivable
or payment collection

• Knowledge of Tally ERP/accounting software

• Robust command of English and regional language

• Excellent communication and interpersonal skills

• Attention to detail and

📌 Payment Follow up and collection Officer (Mumbai)
🏢 HRhelpdesk
📍 Mumbai