The Assistant Manager – Operations will be responsible for overseeing end-to-end operational activities including procurement, logistics coordination, warehouse management, and team supervision. The role requires robust ownership, coordination with multiple stakeholders, and the ability to ensure timely and cost-effective order processing and dispatch.
Key Responsibilities
Operations & Order Management
- Plan and execute product purchase activities and vendor order placements
- Ensure complete ownership of order lifecycle from placement to dispatch
- Generate invoices and process orders accurately within timelines
- Verify and ensure all orders are properly dispatched without errors
Logistics & Supply Chain Coordination
- Liaise with freight forwarders, logistics partners, and vehicle vendors
- Coordinate with Customs House Agents for smooth and timely clearance
- Manage and reduce import purchase costs through effective negotiation and planning
- Oversee shipment tracking and ensure on-time deliveries
Warehouse & Inventory Management
- Handle complete warehouse operations including goods inward and outward
- Ensure proper barcode scanning for all incoming and outgoing goods
- Maintain accurate inventory records and stock control
- Oversee storage, safety, and organization of warehouse goods
Documentation & Compliance
- Prepare shipping documents such as Commercial Invoices, AWB, and E-Way Bills
- Ensure compliance with logistics and transportation regulations
- Maintain proper documentation for all shipments and transactions
Team & Performance Management
- Lead and manage a team of 10+ members
- Ensure daily productivity and operational efficiency of the team
- Handle labour management and allocate tasks effectively
- Take complete responsibility for team performance and KRA achievement
Customer & E-commerce Coordination
- Respond to customer queries on e-commerce platforms promptly
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📌 Assistant Manager – Operations (Chennai)
🏢 Sisco Jobs
📍 Chennai
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