Description
Function Overview
This role sits within the DTOG team and supports Market Controllers by enabling advanced analytics, intelligent automation, and technology-led process transformation across the International Controllership organization. The role partners with Technology, FAA, regional SPoCs, FTDT, EDP, process owners, SMEs, and international stakeholders to identify opportunities, shape solutions, and implement scalable process improvements.
Role Summary
The Financial Systems Analyst I will contribute to end-to-end automation and analytics delivery, from initial discovery and solution design through development, system integration testing, debugging, deployment support, and ongoing enhancement. The position requires a team-oriented, solution-oriented colleague who is comfortable solving complex business issues, translating process needs into technical solutions, and supporting transformation across finance and reporting processes.

Responsibilities
- Design, develop, implement, document, and maintain technical processes and solutions that improve control, scalability,



efficiency, and user experience.
- Create end-to-end development roadmaps, track delivery milestones, monitor risks, and report progress to stakeholders.
- Partner with Technology, FAA, regional SPoCs, FTDT, EDP, process owners, SMEs, and international colleagues to deliver automation and analytics initiatives within Controllership.
- Assess existing processes with business owners, identify transformation opportunities, and redesign workflows using fit-for-purpose technology solutions.
- Coordinate with SMEs and Technology teams to resolve issues, remove roadblocks, conduct robust testing, support parallel runs, and enable deployment through standard technology processes.
- Prepare process-owner and technical support documentation to enable sustainable handover and operational continuity.
- Support broader DTOG governance activities and transformation priorities for International Controlle

📌 Financial Systems Analyst I (Gurugram)
🏢 American Express
📍 Gurugram