Airstriprealtech is a leading airport management company located in Pune, Maharashtra, India. We are committed to providing efficient and high-quality services to our clients and passengers. Our team is dedicated to ensuring a seamless and comfortable travel experience for all.
Position Overview:
We are currently seeking a highly motivated and customer-oriented individual to join our team as an Airport Ground Staff. This is a full-time position that will require you to work in shifts, including weekends and holidays. As a member of our ground staff, you will play a crucial role in ensuring the smooth operation of the airport and providing excellent customer service to our passengers.
Key Responsibilities:
- Greet and assist passengers at the check-in counter, boarding gate, and arrival areas
- Check passengers' tickets, passports, and other travel documents
- Assist passengers with baggage check-in and retrieval
- Provide information and assistance to passengers regarding flight schedules, delays, and other travel-related inquiries
- Coordinate with other airport staff and airlines to ensure timely and productive boarding and departure of flights
- Handle and resolve customer complaints and issues in a professional and courteous manner
- Monitor and maintain the cleanliness and safety of the airport terminal
- Assist passengers with special needs, such as elderly or disabled individuals
- Collaborate with other ground staff members to ensure a smooth flow of operations
- Adhere to all airport and airline safety regulations and procedures
- Perform any other duties as assigned by the airport management team.
Qualifications:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making skills
- Ability to work in a team and independently
- Physically fit and able to lift heavy baggage
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📌 Airport Ground Staff | Pune Airport
🏢 Airstriprealtech
📍 Pune
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