Description
•Proposed designation
Business Associate
•Role type
Team driven
•Reporting to
Assistant Manager/Manager
•Geo to be supported
United States
•Work timings
6:30PM-3:00AM

Responsibilities
Roles & responsibilities
KPMG Global Services (KGS) delivers smart working processes, rapidly scalable solutions and the right talent. The Senior Analyst will be responsible for managing aspects of the HR data, information and document management for our Contingent worker team. The role holder will need positive communication and stakeholder management skills and will be expected to maintain a high level of accuracy with excellent attention to detail.

Operational administrative duties to include:
•Process all submitted requests strictly within established Service Level Agreements (SLAs), continuously monitoring and resolving internal stakeholder issues through to completion, and analyzing operational trends to deliver strategic insights to leadership.
•Develop, maintain, and continuously update process documentation and knowledge resources,



partnering closely with the HR Tech & Data team to identify new knowledge article opportunities and keep existing content current.
•Ensure strict adherence to compliance, controls, and audit readiness across all processes (including independence rechecks for re-onboarding), while executing any other operational duties as assigned.
•Processes data change requests for contingent workers
•Proactively identify and resolve complex, systemic cross-platform issues spanning ServiceNow, Beeline, and HRMS, while driving end-to-end process standardization and continuous improvement initiatives across multiple teams.
•Provide high-touch guidance and comprehensive support to Engagement Managers, recruiters, and Sourcing Hubs, facilitating critical information gathering (such as cost center/project codes and training confirmations) and troubleshooting escalated issues.
•Communicate with stakeholders(internal and external) and onshore team members/leader

📌 Business Associate (Bengaluru)
🏢 BSR
📍 Bengaluru