1. Order Tracking and Monitoring
- Ensure
all orders are tracked accurately from order confirmation to delivery.
- Monitor
the status and movement of each job in the production process.
- Maintain
up-to-date records of job timelines and progress.
- Monitor
the accuracy of the task performed using spot audits every day.

2. Timeliness and Follow-Up
- Identify
and track pending jobs and their time delays.
- Remind
and follow up with doers for delayed jobs.
- Ensure
timely resolution of support tickets in coordination with problem solvers.
- Use
O2D, PMS, dashboards for tracking. In case systems are down, perform
manual tracking.

3. System Monitoring and Compliance
- Regularly
monitor FMS, Checklists, PMS, Purchase FMS, and IMS for compliance and
updates.
- Ensure
full kitting processes are followed with the help of DEO.
- Audit
systems to ensure accuracy and completeness of data.

4. Bottleneck Identification and Resolution
- Identify
bottlenecks in the production process and communicate them to management.
- Follow
up on identified issues to ensure they are resolved promptly.




- Maintain
support tickets and coordinate resolution efforts.

5. Target vs. Actual Production Tracking
- Track
the 12-week plan and the daily output.
- Present
the challenges to MD in real time (on the same day).

6. Communication and Coordination
- Act
as a communication bridge between sales and production departments.
- Provide
status updates and delivery dates to CRMs and other stakeholders.
- Ensure
that all relevant parties are informed of job statuses and any issues.

7. Support Ticket Management
- Maintain
and monitor the support ticket system.
- Ensure
timely and effective resolution of issues raised through support tickets.

Coordinate with relevant problem solvers to
resolve problems efficiently.

Requirements
- Track
all the orders in the company and know each job and its movement in the
organization.
- Track
pending jobs and their time delays.
- Be
majorly accountable for on-time d

📌 Process Coordinator (Aurangabad)
🏢 Kcp
📍 Aurangabad