Job Summary: We are looking for an experienced SAP Support Manager to lead our SAP operations team and manage Master Data Governance (MDG) initiatives. The ideal candidate will have 5 to 7 years of hands-on SAP experience, demonstrate exceptional leadership skills, and possess in-depth knowledge of MDG processes. This role requires effective team management, operational excellence, and a commitment to maintaining data integrity and system performance.
Key Responsibilities - SAP Support Management & Master Data Governance
SAP Support Management:
- Oversee the day-to-day operations of the SAP support team, ensuring timely resolution of system issues.
- Provide advanced support for SAP modules such as SD, MM, FI, PP, and others, troubleshooting and resolving technical and functional issues.
- Manage system performance, perform regular audits, and ensure compliance with SLAs.
- Collaborate with IT and business stakeholders to implement system enhancements and configuration changes.
- Conduct root cause analysis for recurring issues and implement long-term solutions.
Master Data Governance:
- Lead the implementation and management of Master Data Governance (MDG) processes to ensure data accuracy, consistency, and security.
- Develop and enforce data governance policies, standards, and workflows in collaboration with business teams.
- Monitor data quality metrics and drive initiatives to improve data integrity and compliance.
- Facilitate the integration of MDG with SAP ERP and other enterprise systems.
Team Leadership and Collaboration:
- Manage and mentor a team of SAP professionals, fostering growth and skill development.
- Coordinate workload distribution and ensure the team meets operational and project deadlines.
- Act as the primary liaison between IT, business stakeholders, and external SAP consultants.
- Organize training sessions and workshops to enhance end-user knowledge and adoption of SAP processes.
Project Management:
- Lead SAP-relat
📌 SAP Support Manager (India)
🏢 Mancraft Consulting
📍 India
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