ob Title: Telecaller (Female) Location: Ahmedabad Salary: ₹25,000 per month
Job Description:
Company Overview: [Your Company Name] is a dynamic and growing organization in Ahmedabad, dedicated to providing top-notch [describe your industry or products/services] to our valued customers. We are currently seeking a talented and motivated Female Telecaller to join our team and contribute to our continued success.
Job Responsibilities:
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Outbound Calling: Make outbound calls to potential and existing customers to promote our [products/services], answer inquiries, and provide information about our offerings.
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Lead Generation: Generate and qualify leads through cold-calling and other lead generation techniques to identify potential customers for our products/services.
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Customer Engagement: Engage with customers in a professional and friendly manner, build rapport, and understand their needs and preferences.
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Product Knowledge: Maintain a thorough knowledge of our products and services to effectively communicate and address customer queries.
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Appointment Setting:
Schedule appointments for potential clients to meet with our sales team, ensuring a seamless handover of leads.
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Data Management: Accurately update and maintain customer information and call records in our CRM system.
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Targets and Reporting: Meet or exceed daily, weekly, and monthly call targets and provide regular reports on call performance and lead generation.
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Customer Feedback: Gather and provide feedback from customers to improve our products and services.
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Adherence to Policies: Ensure compliance with company policies and standards in all customer interactions.
Qualifications:
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High school diploma or equivalent; Bachelor's degree is a plus.
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Proven experience as a telecaller or similar customer service role.
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Excellent communication and interpersonal skills.