ALTERNATE TITLES: Receptionist

DEPARTMENT Hospitality

COMPANY Finch Living

REPORT TO CEO

We are hiring a Receptionist to be the first point of contact for our co-living space. The ideal candidate will have excellent interpersonal skills, exceptional organizational abilities, and a passion for creating a positive and inclusive community for our residents. As a Receptionist, you will play a pivotal role in ensuring smooth operations, managing resident inquiries, and providing outstanding customer service to enhance their living experience.

ABOUT COMPANY

Founded in 2023, by Tarang Sanghi, Finch Living is a vibrant co-living space that provides a fully furnished, community-oriented workplace for individuals seeking an enhanced living experience. Our innovative approach blends the concept of shared living with modern amenities and services, creating a unique and welcoming atmosphere for our residents.

AREA OF RESPONSIBILITIES
- Greet residents and visitors warmly, ensuring a professional and welcoming workplace upon entry to our co-living space.




- Answer incoming phone calls, emails, and other mediums of communication promptly and professionally, providing accurate information, directing inquiries, or escalating issues to the appropriate team member.
- Handle resident inquiries, concerns, and requests in a timely and efficient manner. This includes but is not limited to mailbox management, accepting packages, and addressing maintenance requests promptly.
- Responsible for check-in and check-out procedures, ensuring smooth transitions for residents and maintaining accurate records in the system.
- Maintain a clean and organized reception area, including managing access cards/key fobs and ensuring adequate supplies for a seamless front desk operation.
- Collaborate with other teams, such as operations, maintenance, and resident experience, to address resident needs while providing exceptional customer service.
- Assist in organizing and planning community events

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