JOB Posting: Cybersecurity Services Lead/Head

Position Overview:

The Service Delivery Head for Cybersecurity, Networking,
Cloud, and Infrastructure is responsible for overseeing the delivery of
comprehensive IT services, ensuring high standards of performance, and
achieving client satisfaction. This role involves managing a team of IT
professionals, collaborating with clients and stakeholders, and continuously
improving service processes to support business goals.

Roles & Responsibilities
- Lead
and manage the delivery of cybersecurity, networking, cloud, and infrastructure
services.
- Lead
and mentor a team of cybersecurity/technical professionals, providing guidance,
support, and performance management.
- Collaborate
with senior management to define objectives and priorities.
- Stay
updated on the latest cybersecurity trends, technologies, and threats to
proactively identify potential risks and develop effective mitigation
strategies.
- Ensure that services meet or exceed established
performance metrics and client expectations.
- Develop and implement service delivery




strategies, policies, and procedures.
- Liaise with external vendors, partners, and
clients to assess their cybersecurity posture and ensure compliance with
contractual security requirements.
- Work
on Pre-Sales activities along with Sales Teams & OEM’s
- ​Cybersecurity
Operations:

o Oversee
the design, implementation, and maintenance of cybersecurity controls, systems,
and processes.

o Manage
day-to-day cybersecurity operations, including incident response, vulnerability
management, and security monitoring.

o Conduct
regular assessments and audits to identify vulnerabilities and ensure
compliance with relevant regulations and standards.

o Coordinate
with IT and other departments to implement security measures and ensure secure
software and system configurations.

o Incident
Response and Recovery:

o Develop
and maintain an effective incident response plan, including procedures for
identificat

📌 Head Service Delivery (Mumbai)
🏢 Techsec Digital Global
📍 Mumbai