12 Aug
|
Aertsen
|
Hyderabad
About Us:
At Aertsen Living, we craft more than just interiors; we create spaces that reflect the essence of our clients' lifestyles. With a commitment to excellence and a passion for design, we transform houses into homes that inspire and delight. Join us in our mission to redefine luxury living.
Job Description:
As a Pre-Sales Executive at Aertsen Living, you will be the face of the company and the first point of contact for potential clients, both at the front desk and over the phone. In this hybrid role, you will warmly welcome visitors, manage front-office operations, and qualify incoming leads by sharing detailed information about premium interior offerings. Ultimately, you will play a pivotal role in creating an exceptional first impression, building trust, and setting the stage for a seamless customer journey.
Key Responsibilities:
- Welcome and assist visitors, clients, and employees in a warm, professional, and courteous manner, ensuring an exceptional first impression.
- Understand customer requirements and guide them through the initial consultation process before connecting them with the appropriate Sales Manager.
- Proactively engage with prospective clients through outbound calls to qualify leads generated by the Marketing team.
- Educate clients about Aertsen Living's offerings, design process, unique selling propositions (USPs), and brand legacy to build trust and confidence.
- Gather detailed customer requirements related to home interior projects and accurately document all interactions, requirements, and feedback in the CRM.
- Schedule Experience Centre visits, coordinate appointments, and conduct timely reminder and follow-up calls to maximize customer engagement and visit conversions.
- Assign qualified leads to Sales Managers based on availability and predefined allocation guidelines.
- Deliver a consistently high-quality customer experience across all touchpoints, ensuring professionalism, responsiveness, and brand excellence.
- Effective
📌 Pre Sales Executive (Hyderabad)
🏢 Aertsen
📍 Hyderabad