Location : Chennai (Onsite)
Exp: 4+yrs

What you will do in this role

ï· Quality control of the calls.

ï· Responsible for achieving daily and monthly collection target for the team.

ï· Managing the roster across the floor to ensure maximum manpower utilization.

ï· Managing attendance and leaves of the Team.

ï· Allocating Telecalling lists to Advisors.

ï· Continuously give inputs to the team members of their progress reports, leave records, areas where they
are lacking, etc.

ï· Conduct daily briefings for the team members before the shift begins.

ï· Responsible for re-training of Advisors.

ï· Maintaining various reports related to Sales and accounts.

ï· Responsible for daily deposition of payment collected.

ï· Competition tracking (for processes performance, schemes).

ï· Interview and shortlist (initial screening) candidates to be hired for the team.
ï· Performance Reviews of the team.
What you should have

ï· Bachelor’s Degree

ï· 2 years’ experience developing the above skills

ï· Experience must include tele-marketing job

ï· Should be familiar with effective objection handling

ï· Extremely detail oriented and ability to org

📌 Team Leader- Sales (Chennai)
🏢 Overture Rede
📍 Chennai