We are seeking a Systems Engineer with robust experience in GCP and enterprise application support to manage AI search platform operations, troubleshoot integrations, and ensure platform reliability.
Key Responsibilities
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Administer and support enterprise AI search platform operations.
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Monitor data connectors and resolve connectivity issues.
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Troubleshoot application, API, authentication, and GCP-related issues.
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Handle user onboarding, access management, permissions, and credential rotation.
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Support AI agent onboarding and governance.
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Perform incident management, RCA, and issue resolution following ITIL practices.
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Validate APIs using Postman, curl,
and OAuth.
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Monitor logs in Microsoft Sentinel.
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Prepare operational dashboards and Monthly Business Review (MBR) reports.
Required Skills
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6–10 years of Systems/Application Support experience.
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Strong hands-on experience with Google Cloud Platform (GCP).
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Experience with ITIL, incident management, and service delivery.
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Knowledge of REST APIs, Postman, curl, OAuth, and API troubleshooting.
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Experience with Microsoft Sentinel.
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Strong analytical and communication skills.
Mandatory Skills: GCP, Support Delivery Management.
📌 S- System Engineer (India)
🏢 NextHire
📍 India
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