• Drive Current Customer Acquisition

Proactively identify and onboard new clients for gold loan
products through structured
field engagements, strategic referral networks, and localized
promotional campaigns.

• Client Engagement & Product Presentation

Conduct in-person client consultations and deliver compelling
product demonstrations

to articulate the value proposition and generate incremental business.

• Sales Strategy Execution

Implement targeted sales and marketing initiatives to catalyze
business expansion

within the designated territory, in alignment with
organizational growth objectives.

• Relationship Management & Service Excellence

Cultivate enduring customer relationships by ensuring seamless
service delivery, timely

support, and high levels of client satisfaction.

• Operational & Compliance Adherence

Ensure full compliance with regulatory frameworks and internal
standard operating

procedures, particularly in documentation, verification, and
process execution.

• Gold Evaluation & Verification

Accurately assess gold ornaments for weight, purity,



and karat
value using calibrated

tools and standardized testing protocols.

• Market Intelligence & Product Knowledge

Remain continuously informed about prevailing gold loan
policies, lending norms,

industry best practices, and competitor offerings to stay
ahead in the market.

• Bank Relationship Management

Foster and maintain effective working relationships with
partner banks, facilitating

collaborative business development and joint customer engagement.

• Balance Transfer Management

Oversee the end-to-end execution of gold loan balance transfers
— from case initiation

and fund disbursement to coordination with banking personnel
and timely fund

settlements.

Requirements

• The ideal candidate is a motivated and result-oriented sales
professional with 1–3

years of field experience, preferably in gold
loans, financial services, NBFCs, or

microfinance.

• Candidate should possess strong communi

📌 Sales Officer (Mumbai)
🏢 Indiagold
📍 Mumbai