Job Description:

Operations  Monitor day-to-day operations in Sales, Marketing, Guest Relationship, Administrationsections of the retail stores.  Ensure that the company decided plans, policies, processes and procedures are implemented at store level.  Ensure that the store meets the ROI, and other targets based on the annual business plan.  Ensure efficiency, quality improvements and cost optimization through improvements and setting benchmarks with leading practices in consultation with Regional Management.  Liaison with local authorities for the smooth functioning of the store.  Review and provide regular and ad-hoc reports to management and other stakeholdersas required. Sales Monitor and analyse the sales data of the store and undertake appropriate actiontoimprove sales.  Monitor achievement of category wise sales targets and take corrective measures whererequired.  Promote Gold Purchase schemes through supporting Sales staffs for closure anddriverevenue growth. Stock Management  Determination of Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc.



as per the market preferences and periodic review of the same.  Participate in product meet periodically and select the products as per the prevailingtrend and customer demand.  Monitor the stock on a daily basis; ensure the maintenance of stock level and its replenishment as per the sales and customer preferences.  Assess the ageing of stock and undertake effective action to eliminate slowmoving/deadstock.  Ensure the purchase of old gold is as per the company policy and tally the stock of old gold on a daily basis. Customer Relationship  Engage and interact with customers to ensure high level customer satisfaction throughexcellent service.  Understand customer buying behaviour, customer needs and feedback to improveour overall shopping experience.  Organize in-store events to increase the customer engagement activities andensureconsistency of customer experience in stores.  Address

📌 Store Manager (Delhi)
🏢 Right Advisors
📍 Delhi