If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt current technologies that deliver business results, then Nationwide’s Technology team could be the place for you At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.Additional Qualifications:

This role supports the PLS PolicyCenter Run Team in the production environment, supporting Auto, Property, Powersports, and Umbrella product offerings across Nationwide P&C.; The position is responsible for delivering reliable production support solutions using modern digital and cloud-native technologies while helping improve platform stability, observability, and operational efficiency.
The ideal candidate brings strong technical troubleshooting skills, a production support mindset, and the ability to work across teams in a fast-paced enterprise environment.

Key Responsibilities




- Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations.
- Perform root cause analysis and implement sustainable corrective and preventative solutions.
- Support monitoring, alerting, dashboards, and observability capabilities using tools such as Splunk, Grafana, and New Relic.
- Drive operational improvements through automation, resiliency enhancements, and performance optimization.
- Partner with development, infrastructure, and business teams to support stable and secure production operations.
- Participate in audit, compliance, and remediation activities.

Preferred Qualifications
- 4+ years of Guidewire PolicyCenter development and production support experience.
- Experience with Guidewire Cloud and cloud deployment concepts.
- Strong understanding of Java development, API integrations, and event-driven architect

📌 Specialist, Software Engineer (Hyderabad)
🏢 Nationwide Global Services Center
📍 Hyderabad