Process related
- Managing the collections through team of COs/DMAs
- Responsible for the collection’s performance on various collection parameters such as:
- Arrear resolution
- Bucket wise resolutions
(Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)
- Performance review on field – monthly basis and Quarterly performance review of the COs of allocated collection targets
- Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these current agencies.
- Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.
- Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)
- Ensuring smooth execution of the various strategies/drives planned by HO/RO for day-to-day collection performance improvement.
- Repo kit requirement, monitoring the repo Stock inventory, compliance to the adhered processes related to repo
- Liquidation of eligible repo assets in coordination with brokers and HO team and collect payment for approved for sale cases
- Periodic requirement of the receipt books / HHTs, mobile app codes requests for the agencies, monitoring the deposition of collection amount by the agencies, action against agencies for non-adherence.
- Recommending for initiation of appropriate legal actions in chronic default cases with co-ordination with the local legal team members
- Daily productivity MIS should be m
📌 CV DMS - KA - Bangalore - BACL (India)
🏢 Bajaj Auto
📍 India
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