Job Description

Key Responsibilities:
Follow up with customers via calls, emails, and messages for pending payments
Ensure timely collection of outstanding dues as per agreed timelines
Maintain accurate records of customer interactions and payment status
Coordinate with internal teams (sales, billing, finance) for dispute resolution
Track and monitor overdue accounts and escalate cases when required
Negotiate payment plans with customers when necessary
Generate daily/weekly collection reports and update MIS
Ensure compliance with company policies and regulatory guidelines
Required Skills & Competencies:
Strong communication and negotiation skills
Valuable interpersonal and convincing ability
Basic knowledge of finance and billing processes
Proficiency in MS Excel and CRM tools
Ability to handle pressure and meet targets
Attention to detail and problem-solving skills

Key Responsibilities:

📌 Collection Executive (Mumbai)
🏢 Sboss
📍 Mumbai