Transformation Lead
Description -
Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of cutting-edge principles and ideas. Successfully operates in HP's most complex disciplines. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organization's long-term goals and objectives. May participate in cross-division, multi-function teams. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function
Responsibilities
- Process Mapping and optimization to elevate customer experience and HP’s efficiency
- Explore opportunities for digital transformation and process optimization
- Ensures proper key performance indicators are set, measured, and regularly reports on status against program objectives.




- Contributes innovative ideas and may lead large cross-functional teams, exercising independent judgment to solve unique and complex problems impacting the business.
- Provides mentorship and guidance to lower-level employees, thus ensuring the realization of operational and strategic plans.

Education and Experience Required
- Four-year or Graduate Degree in Computer Science, Information Systems, Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 15+ years of work experience, preferably in Project management, Technical support, Customer Support, Process engineering

Preferred Certifications
- Project Management Professional (PMP) Certification or Prince 2 Practitioner

Knowledge & Skills
- Agile Methodology
- Business Operations
- Change Management
- Process Improvement
- Project Management
- Project Management Institute (PMI)

📌 Transformation Lead (Bengaluru)
🏢 Hp
📍 Bengaluru